Reflex Marketing & Promotions Information

For speciality / bespoke items click here to visit the Reflex Marketing & Promotions website.

About Us Reflex Marketing & Promotions are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@reflexmandp.co.uk.

Our Contact details:
Reflex Marketing & Promotions Ltd
Unit B5,Dolphin Way,Shoreham By Sea,West Sussex,BN43 6NZ, UK
Phone:+44(0)1273-464666 Fax:+44(0)1273-464667 Email: sales@reflexmandp.co.uk
Website: http://www.reflexmandp.co.uk

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling For B2B orders, please note carriage is charged additional to the total on your order. Reflex will confirm carriage back to you for approval before the order is processed.

All credit card orders have carriage included in the order total - please make sure you select the correct delivery option for each item you add to the shopping cart.
World Zone 1 - all other countries except U.K. & Europe, not defined in Zone 2.
World Zone 2 - Australia, Belau, China, East Timor, Fiji, French Polynesia, Guam, Japan, Kiribati, Korea, Marshall Islands, Micronesia, Mongolia, Nauru Island, New Caledonia, New Zealand, Norfolk Island, Northern Mariana Island, Papua New Guinea, Philippines, Pitcairn Island, Samoa, Soloman Islands, Taiwan, Tonga, Tuvalu, Vanuatu, Wake Island, Wallis & Futuna Islands, Western Samoa.

Delivery Schedule B2B orders will normally be delivered within 3 to 5 working days by carrier. If a.m. or overnight delivery is required please state this clearly on the order form as special instructions.

All other orders will normally be sent to you in 14 business days. International orders are generally received in under 28 days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges All orders include a 17.5% VAT charge, where applicable.

Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Privacy Policy Reflex do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

Returns Policy Reflex's returns policy.